employeeCareways has designed its Wellness Programme to assist employees of client organisations to cope in today’s challenging world. The Wellness Programme provides qualified professionals who offer a confidential service.  Careways Wellness is built on four pillars:  Emotional, Physical, Legal and Financial.

Emotional Wellness

This service offers psycho-social support to employees in need of emotional balance. Counselling services are offered for all personal and work-related matters, including but not limited to:

  • Productivity and performance issues
  • Absenteeism
  • Job/career issues
  • Sleep deprivation/sleeping disorders
  • Ergonomics
  • Transformation
  • Safety
  • Stress and anxiety
  • Anger and violence
  • Marital and family counselling
  • Personal and family crises or emergencies
  • Bereavement
  • Suicide
  • General emotional difficulties
  • Addictions such as gambling and internet surfing
  • Nutrition and eating Disorders



Physical Wellness

Knowledgeable experts are available to guide and support individuals through a wide range of medical and physical wellness issues, such as:

  • Living with a chronic ailment, such as hypertension or diabetes;
  • HIV/Aids Management
  • Advice regarding medication usage and side effects ;
  • Information about upcoming medical or surgical procedures;
  • Physical wellness support and advice regarding diet and exercise;
  • Follow-ups, advice and referrals from on-site health risk assessments.

Legal Wellness

To ensure client organisation employees are not distracted or discouraged by concerns relating to the law, this service provides employees and their immediate families with 24/7 access to confidential professional legal advice on any aspect of the law including:

  • face-to-face consultations with approved attorneys;
  • assistance with the preparation of legal documents

Careways has a country-wide panel of approved attorneys available if more assistance is required.

Financial Wellness

Personal financial problems prove detrimental to an employee’s wellness and, as a result, may impact productivity at work. This leads to higher levels of conflict, absenteeism and distractions in the workplace. Careways provides assistance on issues such as

  • Banking issue queries
  • Blacklisting
  • Budgeting
  • Asset financing
  • Debt counselling procedures
  • NCA disputes
  • Loans
  • Retirement planning
  • Dealing with retrenchment
  • Savings
  • Financial planning
  • Understanding banks and finance

A detailed ‘Financial Fitness Report’ and counselling package is also offered. All written financial advice packages and reports are created and reviewed by professional Chartered Accountants.


Related Wellness Support

Employee Wellness is also supported through these lifestyle support services offered by Careways;


Total Life Care

Total Life Care is a comprehensive lifestyle support for employees with Chronic Diseases delivered by a team of professional doctors and nurses. Careways Total Life Care programme offers an effective HIV/ AIDS management plan in the workplace that ensures the latest medical treatment and wellness education regarding health, lifestyle, diseases and treatment goals.


Trauma Management Service

Trauma has become pervasive in our society and a response requires specialised consideration. Traumatic events most prevalent in this country include:

Traumatic events most prevalent in South Africa include:

  • Violence at home and work;
  •  Accidents at home and work;
  •  Loss of a significant other; and
  •  Crime.

Careways offers a comprehensive, multi-component crisis intervention Trauma Management System.


Work Life Balance Enhancement Service

Our Work-Life Balance Enhancement service incorporates General Concierge service where employees are able to access a virtual ‘personal assistant’ who will not only support them in emergency situations, but will also take over many of the mundane, yet necessary, personal chores which are difficult to fit into a busy work schedule.


Simple Access

Careways Wellness Programme may be accessed by employees through these channels offered by our Care Centre:

  • Telephone;
  • Short Message Service (SMS);
  • Facsimile, email and internet online; and
  • Onsite Wellness Events